User Guide
DT368
CORDLESS TELEPHONE FOR MD110 PBX
Table of Contents
Contents
page
Guide and telephone information..............................................2
Important..................................................................................3
Description ..............................................................................4
Switch On/Off ..........................................................................9
Incoming calls ........................................................................10
Outgoing calls ........................................................................12
During calls ............................................................................15
When you receive a busy tone ................................................19
Call forwarding ......................................................................22
Internal messages ....................................................................27
Voice mail ..............................................................................29
Information ............................................................................32
Abbreviated numbers..............................................................34
Phone book ............................................................................37
Group facilities ......................................................................43
Other useful facilities..............................................................45
Paging ....................................................................................50
Authority................................................................................54
Settings ..................................................................................58
Adjustments............................................................................62
Audible signals ......................................................................63
Installation..............................................................................66
Troubleshooting......................................................................69
DT368
1
Guide and Telephone Information
Welcome to the User Guide for the DT368 cordless phone in the Ericsson enterprise
business communication system.
It is a state-of-the-art business communications system. Its alliance of features and facilities
effectively improves communications for virtually any kind of organization.
To take full advantage of these advanced features and facilities there is a line of phones,
designed for ease of use in every situation.
Your phone is menu driven. By use of the scroll keys
and the YES and NO you
get access to frequently used functions and numbers. Step-by-step instructions in the
display assist your actions on the phone.
The User Guide describes the facilities of the Ericsson enterprise communication system and
the DT368 phone as it is programmed at delivery from the factory. There may be some diffe-
rences in the way your system is programmed. Please consult your system administrator if
you need further information.
2
DT368
Important
IPEI CODE
Your telephone has an International Portable part Equipment
Identity (IPEI) code. This code is needed for your system
administrator to enable network subscription.
Furthermore you may need the IPEI code to unblock your
telephone if an incorrect PIN code has been entered three
times (=telephone is blocked).
To find the IPEI of your phone:
Select Infoand press
Select ShowIPEIand press
The IPEI number is displayed.
Note: Once the phone is blocked it is impossible to read the IPEI code
in the phone. Therefore, write down the IPEI code but keep the code
secret to prevent misuse of your phone.
GUIDELINES
Consider these suggestions and guidelines to keep your
telephone in good shape and working properly.
Intrinsic safety
Battery handling
Cleaning
The telephone is not specified as intrinsically safe, so do not
use it in areas with a danger of explosion.
The battery contains environmental polluting material. If
defect, return it to a collecting point.
Clean your telephone only with a soft, water dampened cloth.
Using soap or any other cleaning materials may discolour or
damage the telephone.
Treatment
Do not expose your telephone to direct sunlight for long
periods. Keep the telephone away from excessive heat and
moisture.
DT368
3
Description
DESCRIPTION
Antenna
Warning Light
(Ringing, Battery low,
exit cover area)
Earpiece
Control key
Scroll up through menus or
name list.
Move left in choices.
Backspace when editing text.
Display
Two text rows and status
icons.
Private
15:37
888
Control key (Off hook/Yes)
See section ”Display info”.
Answer call, accept.
Control key (On hook/No)
End call, one menu back,
cancel/reject
Volume Up
On hook: raise ringer
volume.
Off hook: raise earpiece
volume.
Control key
Scroll down through menus,
name list.
Move right in choices.
Space when editing text.
Pause when entering
telephone number.
Volume Down
On hook: lower ringer
volume.
Off hook: lower earpiece
volume.
Keypad
R-key
Put call on hold (inquiry),
take call off hold.
On/Mute / Off
Switch phone on / Switch
phone off (pressed for two
seconds).
When phone is on and
shortly pressed: ringer/
warning sound off.
Microphone
During call: microphone off.
During call and warning:
warning sound off.
Accessory Connector
Battery
4
DT368
Description
Display info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. The upper two rows are
text rows (12 possible characters in each row), showing
menus that you can access, names and numbers that you edit
or dial, your phone id etc. The lower row displays different
statuses, visualised by icons.
Text row signs
Menu pointer
Shows the menu that can be accessed by pressing YES.
Key sign
Indicates that the name displayed is part of the fixed phone
book and cannot be edited.
<
–
Number too long for display
There are more digits to the left.
Dash
Indicates that a pause is programmed in the telephone number.
Ringer Melody
Is an option you can choose from the Ringer Tones menu, to
compose your own Ringing Melody. In other menus it marks
a phone number as already called.
Exclamation Mark
Marks an unread entry in an entry list.
!
(continued)
DT368
5
Description
DESCRIPTION
(continued)
Icon row signs
Signal strength
On when your telephone is locked to the system. The bars
indicate reception quality. Four bars indicate optimal recep-
tion.
Ringer off
On when the ringer is suppressed or switched off.
Message
Message received.
Call
On when your telephone is off hook and flashes during
ringing.
Battery charging indicator
The battery cells are flashing sequentially when the battery is
being charged and is on when charging is completed.
Indicates the amount of talk and standby time left.
6
DT368
Description
Display menu
Your cordless phone is menu-driven. Each menu forms a
loop.
You can activate the menus pressing the keys
and scroll through the menu structure using
or
,
,
YES and NO to reach the desired option.
Scroll up
Confirm
Cancel
Scroll down
DT368
7
Description
MENU STRUCTURE
Options
available
when:
CallName
WhoCalled*
VoiceM:xx*
PhoneBook
Add
On hook
AddWhoCalld*
AddLastDial*
EditShortNo
EditName
EditTelNo
Delete
Teleservice*
Settings
KeyLock
Ringing
KeyClick
Light
PhoneLock
Language
Contrast
AutoAnswer
RingerTones
DiscreetRing
Intern.Call
Extern.Call
CallBack
VoiceM
Lock
ChangePIN
Off
AtPowerOn
AtSubScript
All
Networks
Search
Select
EditName
Move
Subscribe
ReSubscribe
Delete
Info
LastCall
TotOutCalls
ShowIPEI
LastDialled*
R(inquiry)
CallName
Off hook
WhoCalled*
TeleService*
LastDialled*
VoiceM:xx*
DialMode
Redial
GotoDTMF
SendTones
SendPause
* Applicable only if entries are available
8
DT368
Switch On/Off
SWITCHING ON/OFF
Switch on
Press until the display lights up
If your telephone does not switch on or the battery icon starts
flashing, the battery is low. Charge the battery. While
charging, you can use your telephone normally.
Note: If the signal strength icon is off and the message
NoAccessis displayed you cannot make or answer calls.
See section “Troubleshooting”.
Switch off
Press until the display turns blank
Note: During calls, you cannot switch off your telephone.
DT368
9
Incoming Calls
ANSWER CALLS
A ringing signal indicates an incoming call and the warning
light flashes quickly. The ringing type tells you whether the
call is an internal, external or call back call and the display
indicates an incoming call.
Display example:
>InternalCall
4736
Press to answer
If the telephone rings at an inconvenient moment:
Press to suppress ringing for the moment
Note: Calls can be answered at any time, no matter if you are
programming, or keying in a number etc.
End the call
Press
For another extension
You can answer a call to another telephone. When the
telephone rings and there is nobody to answer the call:
Call the ringing extension and press
Busy tone.
8
Press
10
DT368
Incoming Calls
Automatic answering
When a headset is attached to your telephone, you can set the
phone for automatic answering. At an incoming call you will
hear a beep in the headset and the ringer sounds. After the
signalling the phone goes off hook.
Select Settingsand press
Select AutoAnswerand press
The current setting, Onor Offflashes on the display.
Select Onor Offand press
DT368
11
Outgoing Calls
MAKE CALLS
How to make internal and external calls:
Internal calls
External calls
Dial the extension number and press
0
Dial the digit or digits to get an external line
Dial the external number and press
To insert a pause if you have to wait for dial tone.
Your telephone will go off hook and dial the number. On the
display the duration of the call is shown.
Off hook dialling
If you prefer to dial a number off hook:
Press
Dial tone.
Dial the number
To end calls
Press
Notes:
-
-
Correct a wrong entry by pressing the up key.
If you decide not to make the call while keying in the
number, press NO to stop.
-
-
If you receive a call while keying in the number, simply
press YES to answer.
You can make your calls faster by using abbreviated
numbers or call-by-name.
12
DT368
Outgoing Calls
LAST EXTERNAL NUMBER REDIAL
When you initiate an external call the system automatically
stores all the dialled digits, irrespective of whether the call
was successful or not.
Press to redial the saved number
The last external number is automatically redialled.
REDIAL NUMBER FROM LastDialled LIST
The last twenty dialled numbers are memorised by your
telephone. You can redial one of these numbers by selecting
the number from the LastDialled list.
Select LastDialled
Scroll, select number and confirm
A number marked with a ! means a new number. You can
store numbers permanently by adding them to your phone
book. See section “Phone book”.
Note: The LastDialled list will be cleared if the power of your
telephone is lost (e.g. it you remove the battery).
DT368
13
Outgoing Calls
CALL NUMBER FROM WhoCalled LIST
Your phone keeps a list of people who have called you (if
supported by the network). Whenever there are entries in the
list, you can view or call back a number with the WhoCalled
option. If an exclamation mark is added in the display
(WhoCalled!), there are one or more new numbers added
since the last time you entered the WhoCalled list.
When the phone is switched off, the WhoCalled list is erased.
Numbers in the WhoCalled list can be added to your Phone
Book, see section “Phone Book”.
To call
Select WhoCalledand press
The last caller’s number is displayed. If the number is in your
Phone Book, the associated name is displayed instead.
Scroll to find the number or name you want to call back
and press
Press to end the call
14
DT368
During Calls
MUTE MICROPHONE
To mute the microphone during an ongoing conversation:
Press and hold
The caller will not hear what is being said in your room.
or
Press shortly, to turn the microphone off
Short beeps confirm that the microphone is off.
Press again, to turn the microphone back on
MUTE WARNING SIGNAL
If a warning sounds during an ongoing call, e.g. when the
battery runs low, you can turn off the signal temporarily.
Press shortly
Note: Do not press longer than two seconds, otherwise you will turn
off the phone.
Note: When a warning occurs during a call and you want to mute
the microphone, the first press always mutes the
warning sound. The second press mutes the microphone.
DT368
15
During Calls
INQUIRY
You have speech connection and want to make an inquiry to
an internal or external party.
R
Press
Dial tone.
Call the second party
The first party is put on hold. When the other party answers
you can switch between the calls (refer back), transfer the
call, create a conference or end the call.
R
2
Press to end the inquiry call
The second party is disconnected.
Press to return to the first party
Refer back
Press to refer back to the other party
The party you talked to is put on hold, the other party is
connected.
Inquiry via the PhoneBook
If you don’t know the number by heart, you can make an
inquiry to a second party in the Phone Book during a call.
Select R(inquiry)and press
Select CallNameand press
(name)
Enter the first letters of the name and press
Scroll to find the name and press
The first party is put on hold and the second party is dialled.
When the second party answers, you can switch between the
calls (refer back), transfer the calls, create a conference and
end one of the calls.
16
DT368
During Calls
R
R
Press to end the inquiry call
The second party is disconnected.
Press to return to the first party
TRANSFER
You want to transfer an ongoing call.
Press
Dial tone.
Call the second party
Press before or after answer
The ongoing call is transferred.
Note: If you have put more than one call on hold the last call that
was put on hold will be transferred. If the dialled extension is busy
or transfer is not allowed, your phone will ring again.
CONFERENCE
With this procedure you can include up to seven parties in a
conference. Only the conference leader can admit participants.
During the conference a tone will be heard every 15th second.
You have an ongoing conversation and want to establish a
telephone conference. You will become the conference leader.
R
3
Press
Dial tone.
Call the second party and press to establish a conference
Repeat the procedure to add more conference members.
Press to leave the conference
DT368
17
During Calls
ON HOLD
You can temporarily put the ongoing call on hold. Calls put
on hold can be resumed on your own telephone or another.
R
Press
Dial tone.
Press
To resume the call
Press within 30 seconds
If not resumed within 30 seconds you will be called back.
An unanswered external call will be re-routed to the operator
after another 30 seconds.
To resume on another extension
Call the extension where the call was put on hold and
press
Busy tone.
8
Press
DIALLING DURING A CONNECTED CALL
When calling interactive tele-services, e.g. telephone banks,
you need to use Dual Tone Multi Frequency (DTMF) signals.
If your exchange is not already programmed to automatically
convert your entered digits into DTMF signals, you need to
activate the function during the call.
During an ongoing call:
9
Press and dial the required digits
18
DT368
When You Receive a Busy Tone
BUSY EXTENSION OR EXTERNAL LINE
If you call an extension and receive a busy tone or get no
answer or all external lines are busy you can use these methods:
Automatic Callback, extension
If a called extension is busy or there is no answer:
6
Press
Press to finish procedure
You are called back (recall ringing signal) when the ongoing
call is finished or the next time a new call is finished. You
have to answer within eight seconds, otherwise the Callback
service is cancelled.
Press when you are called back
The system calls the extension.
Note: Callbacks can be activated on several extensions at the same time.
Automatic Callback, external line
If all external lines are busy when YES is pressed after
dialling the digit or digits to get a line and the external
number (Onhook dialling):
6
Press
Note: If you were dialling Offhook (YES was pressed before the digit or
digits to get a line), you are required to add the external number now.
Press to finish procedure
When an external line becomes free you will be called back
(special ringing signal). You have to answer within eight
seconds otherwise the Callback service is cancelled.
Press when you are called back
The system calls the external number.
(continued)
Note: Only one Callback can be activated on a busy external line.
DT368
19
When You Receive a Busy Tone
BUSY EXTENSION OR EXTERNAL LINE
(continued)
Cancel any single Callback
3 7
Press and dial extension number
Note: To cancel a single Callback on a specific external line, dial the
digit or digits to get a line instead of the extension number.
Press
Wait for call icon to stop flashing.
Press to finish procedure
Cancel all Callbacks
3 7
Press
Wait for call icon to stop flashing.
Press to finish procedure
Call waiting
If you urgently wish to contact a busy extension or a busy
external line, you can notify it by a signal.
5
Press
Keep your telephone off-hook. When the called extension or
the external line becomes free, it will be called automatically.
Note: The Call waiting function might be blocked for use on your
extension (programmed by system administrator). If Call waiting is
not allowed you will continue to receive a busy tone.
20
DT368
When You Receive a Busy Tone
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension.
4
Press
Before the intrusion is executed a warning tone is sent to the
parties in the ongoing call. A three party call is established
and a warning tone is heard.
Note: The Intrusion function might be blocked for use on your
extension (programmed by system administrator). If Intrusion is not
allowed you will continue to receive a busy tone.
Intrusion on a busy external line
You can intrude on an ongoing call on a busy external line.
4 4
Press and dial individual external line number
Press and dial the digit or digits to get a line
Busy tone.
4
Press
Before the intrusion is executed a warning tone is sent to the
parties in the ongoing call. A three party call is established
and a warning tone is heard.
Note: The Intrusion function might be blocked for use on your
extension (programmed by system administrator). If Intrusion is not
allowed you will continue to receive busy tone.
DT368
21
Call Forwarding
INTERNAL FOLLOW-ME All calls to your extension are diverted to an extension of
your choice (within the private network). During follow-me
you will hear a special dial tone that indicates that your line
has follow-me. You can still make calls as usual.
Order
2 1
Press and dial the answering position number
Press
Wait for call icon to stop flashing.
Press to finish procedure
Cancel
2 1
Press
Wait for call icon to stop flashing.
Press to finish procedure
22
DT368
Call Forwarding
EXTERNAL FOLLOW-ME
If external follow-me is allowed you can have all calls to your exten-
sion diverted to an external number of your choice. During follow
me you will hear a special dial tone that indicates that your
line has follow me. You can still make calls as usual.
Order
2 2
Press and dial the digit or digits to get a line and the
external number
Press
Wait for call icon to stop flashing.
Press to finish procedure
Cancel
2 2
Press
Wait for call icon to stop flashing.
Press to finish procedure
BYPASS DIVERSION
6 0
If bypass diversion is allowed from your extension, you can
bypass an activated diversion/follow-me on a specific extension.
Press and dial the extension number
Press and wait for answer
DT368
23
Call Forwarding
PERSONAL NUMBER
With this function you can be reached on your normal office
telephone number even if you are in another room, out of
the office, at home, etc.
Depending on the functionality of your office exchange, you
have either one individual single search profile (standard) or you
can choose between five individual search profiles (optional).
A search profile can be designed to fit the situation, i.e. In the
office, On travel, At home, etc. Both internal or external tele-
phone numbers can be used in a profile.
On your request, the search profiles are programmed or
modified by the system administrator.
When the function is activated, incoming calls are transferred
to different telephones or back-up services in your decided
order. If an answering position in the profile is busy, the call
can be transferred to another predefined position in the
profile, i.e. voice mail or a colleague.
You can activate the function from your own office telephone
or when out of the office, by using the Direct Inward System
Access function (DISA).
To activate or change to another profile from your office telephone
1 0
(1-5)
Press
Dial the search profile digit
Press
Wait for the display to show the chosen search profile digit.
Press to finish procedure
24
DT368
Call Forwarding
To cancel from your office telephone
1 0
Press
Wait for call icon to stop flashing.
Press to finish procedure
To activate or change to another profile from an external telephone
The external telephone must be of push button type provided
with hash (#) and star (*) keys or a mobile telephone adapted
for dial tone pulses (DTMF).
Call the DISA function at your office
Dial tone.
Press
Enter the authorization code and press
Dial your own extension number and press
Dial tone.
Press
Dial your own extension number and press
(1-5)
Dial the search profile digit
Press and end the call
(continued)
DT368
25
Call Forwarding
PERSONAL NUMBER
(continued)
To cancel from an external telephone
The external telephone must be of push button type provided
with hash (#) and star (*) keys or a mobile telephone adapted
for dial tone pulses (DTMF).
Call the DISA function at your office
Dial tone.
Press
Enter the authorization code and press
Dial your own extension number and press
Dial tone.
Press
Dial your own extension number and press
End the call
26
DT368
Internal Messages
MANUAL MESSAGE WAITING (MMW)
If the called extension does not answer you can initiate a message
waiting indication on that extension (if this function is allowed).
Order MMW to another extension
3 1
Press and dial extension number
Press
Wait for call icon to stop flashing.
Press to finish procedure
The message symbol lights up on the called extension.
Cancel MMW to another extension
3 1
Press and dial extension number
Press
Wait for call icon to stop flashing.
Press to finish procedure
(continued)
DT368
27
Internal Messages
MANUAL MESSAGE WAITING (MMW)
(continued)
To listen to received messages
When your telephone beeps and the message symbol is
shown in the display:
Select VoiceM:3
The digit shows the number of messages stored.
Press to call your mailbox
Proceed according to the directions from your mailbox.
28
DT368
Voice Mail
INTEGRATED VOICE MAIL
(Optional)
This function allows you to leave a voice message to the cal-
ler when you are unable to answer calls, e.g. when out of offi-
ce, in a meeting, etc. Then the caller can leave a message in
your mailbox. When back in office you can enter your mail-
box and listen to received messages.
You can choose to divert all incoming calls to your mailbox,
or calls at no answer, or calls when your telephone is busy.
When you enter your mailbox, you will hear recorded
instructions how to handle listening, recording, storing and
deleting messages, and how to change your security code.
To activate and deactivate your mailbox
See Call Forwarding, section Internal Follow-me (function
code 21). Use the number to the voice mail system as the
”answering position number”.
To enter your mailbox when there is a new message
The message icon is shown in the display and the voice mail
ringer tone sounds (long intervals).
Select VoiceM:xxand press
(xx=number of received messages).
If you are asked to enter your security code:
Enter your security code
(code at delivery = your extension number).
(continued)
DT368
29
Voice Mail
INTEGRATED VOICE MAIL
(continued)
To enter your mailbox in general
When you want to listen to saved messages, change your
sequrity code or change your greeting.
Enter the number to the voice mail system and press
If you are asked to enter your security code:
Enter your security code
(code at delivery = your extension number).
To enter someone else´s mailbox
Enter the number to the voice mail system and press
If you are asked to enter your security code:
Press
Enter the mailbox number
(normally the office extension number of the person served)
If you are asked to enter a security code:
Enter the security code of the person served
30
DT368
Voice Mail
To handle the mailbox
Recorded information on the line informs about the number
of new and stored messages. If you have too many messages
stored, you will first be asked to delete saved messages.
Recorded instructions ask you to press different digits in
order to listen to caller's messages, record your own gree-
tings, change your password or exit your mailbox, etc.
The following diagram gives an overview of the mailbox
system and the digits to be used.
5
2
Messages
Greeting
Listen to the next message
Repeat the heard message
Delete the heard message
Return to start level
5
6
3
#
9
Exit the mailbox, end with
Listen to the current greeting
5
6
#
Record a new, end with
#
Listen to the recording
Re-record the greeting
Store the greeting
5
6
7
#
Leave the old greeting unchanged
Leave the old greeting unchanged
Enter a new code,1-6 digits
#
Security code
1
9
Repeat the new code
#
Only digits are allowed, no star ( )!
*
No security code
#
EXIT, end with
DT368
31
Information
ABSENCE INFORMATION
(Optional)
To be used during absence to inform callers about the reason
and time or date of your return. If you are authorized, you
can also enter absence information on another extension from
your own extension.
Order
Example:
Back on September 15th (=0915).
2 3
(0-9)
Press and enter the absence code
Note: The absence codes consist of one digit which depends on the
system connected to the exchange. Contact your system administrator
regarding your available absence codes.
0 9 1 5
Press and enter the date or time of your return
Note: If no return time or date is needed, this step can be excluded.
Press
Wait for call icon to stop flashing.
Press to finish procedure
Cancel
2 3
Press
Wait for call icon to stop flashing.
Press
The programmed information is erased.
32
DT368
Information
Order for another extension
2 3 0
Press
Dial the extension number and press
Enter the absence code
(0-9)
0 9 1 5
Press and enter the date or time of the other person’s
return
Press
Wait for call icon to stop flashing.
When the display on the other person´s extension shows the
reason, and if entered, time or date of return:
Press to finish procedure
Cancel for another extension
2 3 0
Press
Dial the extension number and press
Wait for call icon to stop flashing.
Note: If the special dial tone is received, the authorization code for
the other extension is required. Add the code and press # before pres-
sing NO.
Press to finish procedure
DT368
33
Abbreviated Numbers
COMMON ABBREVIATED NUMBERS
By using abbreviated numbers, you can make calls simply by
pressing a few keys. The common abbreviated numbers
consist of 1-5 digits and are stored in the exchange (by the
system administrator).
Dial the common abbreviated number and press
INDIVIDUAL ABBREVIATED NUMBERS
You can program up to ten frequently used telephone
numbers in your Phone Book on the digit keys 0-9 and use
them as individual abbreviated numbers.
Note: If your exchange uses single-digit extension number, e.g. 9 to
call the operator, you have two alternatives. Either dial single-digit
numbers by pressing the YES key before the number, or do not
program that digit key with an abbreviated number.
(0-9)
Dial the relevant digit and press
The display shows the name (if programmed), the dialled
digit and the number.
Note: If the number shown is not the required number, scroll up or
down until the requested number is shown.
Press
To program, change key, edit, and delete name or number,
see section “Phone book”.
34
DT368
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